Effective Date: March 25, 2025
Hinge AI, LLC ("Hinge AI," "we," "our," or "us") is committed to protecting your privacy and maintaining a secure environment when you use our website, platform, and related services. This Privacy Policy outlines the types of personal information we collect, how we use it, and the choices you have regarding your information.
1. Information We Collect
We collect personal information directly from you, through automated technologies, and from third-party services you choose to integrate. This includes:
- Personal Identifiers: Name, email address, billing or mailing address, phone number, IP address, and login credentials.
- Demographic Information: Gender identity and citizenship status (where applicable).
- Commercial Information: Payment details (via third-party processors), service history, and customer preferences.
- Device & Usage Data: Browser type, IP address, pages visited, time spent on site, and interaction patterns.
- Professional Information: Job title, company name, work email.
- Geolocation Information: Derived from IP address or travel-related service use.
- Audio/Visual Data: Customer support call recordings, if applicable.
- Third-Party Integration Data: Information obtained from connected services (e.g., email/calendar platforms).
- Inferences: Created from analyzing collected data to better understand preferences and behavior.
2. How We Use Your Information
We use your personal information to:
- Deliver and improve our services.
- Provide customer support and respond to inquiries.
- Process transactions and send service-related updates.
- Communicate offers, promotions, and relevant content (you may opt out anytime).
- Develop and refine AI models to enhance product quality and personalization.
- Conduct business analysis, monitor usage trends, and improve functionality.
- Prevent fraud, ensure security, and comply with legal obligations.
If you prefer not to have your information used in AI model training, please contact us at hello@hingeinc.ai.
3. Sharing Your Information
We may share your information with:
- Service Providers: For payment processing, data hosting, analytics, communications, and other essential functions.
- Marketing Partners: To provide relevant offers or updates (with your consent, where required).
- Legal Authorities: To comply with legal obligations or enforce our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of company assets.
4. Cookies & Tracking Technologies
We use cookies, web beacons, and similar tools to:
- Enhance your experience.
- Analyze traffic and usage patterns.
- Prevent fraudulent activity.
- Deliver personalized content and ads.
You can manage your cookie preferences through your browser settings or visit www.youradchoices.com to learn more.
5. Analytics
We use tools such as Google Analytics to understand how visitors engage with our site. These tools collect non-identifying information, including visit frequency, pages viewed, and referring websites. You can view Google’s privacy practices here.
6. Do Not Track
Currently, we do not respond to Do Not Track (DNT) signals due to the absence of an industry standard.
7. California Privacy Rights
We do not disclose your personal information to third parties for their direct marketing purposes.
8. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.
9. Data Security
We implement reasonable physical, administrative, and technical safeguards to protect your information. However, no method of transmission or storage is 100% secure.
10. External Links
Our services may include links to third-party sites or platforms. We are not responsible for their privacy practices. Please review their policies before sharing your information.
11. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be announced via notice on our site. Continued use of our services after such changes constitutes your acceptance of the revised policy.
12. Accessibility
We strive to ensure our communications are accessible. If you encounter any barriers or require accommodations, please contact us.
13. Contact Us
If you have questions, requests, or concerns regarding this Privacy Policy or our data practices, contact us at:
Hinge AI, LLC
hello@hingeinc.ai